A WOMBWELL care home has been told it ‘requires improvement’ by the Care Quality Commission after inspectors found there were issues with safety.
The Conifers Nursing Home, on Brampton Road, was inspected by the health watchdog in April with the report published earlier this week.
The home provides support and care for older people, including those living with dementia.
Following the inspection, bosses were told that the home was in breach of two regulations.
A report said: “Our decision to inspect the service was due to the age of the current rating.
“At our last assessment the service was good.
“At this inspection we found widespread concerns relating to infection control, medicine management, the care environment, and leadership of the service.
“The service is now rated requires improvement.
“We identified two breeches of regulation in regard to safe care and treatment and governance.”
The report states that there were a number of issues in regards to the safety of residents.
“Accident and incidents were not robustly analysed to identify trends, patterns and areas to improve,” it added.
“Lessons were not routinely learnt when things went wrong.
“Risks associated with people’s care were not always managed to mitigate risk and keep people safe.
“Some care plan documentation lacked detailed information required to carry out tasks safely.
“People were not always protected from the risk and spread of infection.
“Some infection prevention and control practices required improvement.
“The care environment was not always safe.
“We identified large items of furniture had not been safely attached to walls, some bed rail bumpers were not fitted correctly, and some radiators were very hot to touch, but no risk assessment was in place to ensure people’s safety.
“Documentation identified people did not always receive their medicines as prescribed.
“People were safeguarded from the risk of abuse.
“Staff and leaders worked well with other professionals to ensure safe transitions when people moved between services.”
After the inspection bosses confirmed they have addressed concerns.
“We observed staff interacting with people and found they were kind and caring,” the report said.
“People were offered choices regarding their daily life.
“Staff and leaders worked well in partnership with external professionals to ensure people received appropriate care and support which met their needs.
“Following our inspection the provider took action to address the concerns we raised and sent evidence to support this such as a medication stock audit, and confirmation of environmental issues being addressed.
“However, systems and processes needed to be monitored and embedded in to practice to ensure sustainable improvements.”
