A PREGNANT woman who had to leave her flight while it was on the runway in Corfu after staff ridiculed her and refused to stop selling items she was allergic to has hit out at an airline for the trauma she has faced.
Abbey Holling, 24, was on holiday with her mum, Claire, and was due to return home on Tuesday night with Easy Jet.
She claims that, like always, she made the crew aware in advance that she was allergic to peanuts and seafood like tuna and was told when she arrived at the airport that those items would not be sold on the plane.
But Abbey, who is 15 weeks’ pregnant, says when she arrived on the plane she was told by the crew they would be selling the items and that ‘no-one is going to dictate what I can and can’t eat’.
A video has since gone viral on TikTok showing the member of staff boasting these claims.
Abbey told the Chronicle: “I always write down all my allergies to make sure that they don’t sell it on the plane.
“I’ve never had any issues with it.
“Easy Jet told me that it wasn’t going to be an issue when I got there but when we sat down we were told that they were going to be selling those items.
“A man came over to us and said ‘I’ve been working since four o’clock I have a tuna salad I want to eat so I will be eating that’ and ‘you do not dictate what I can and can’t eat’ and ‘if I want to open something I want to eat I will’.
“This man was vile and he made us feel like dirt.”
Abbey said that the plane was set to take flight when it was turned around so she and her mum could get off.
But as she was leaving, an announcement somewhat mocking her was made over the tannoy.
“I couldn’t sit there on the plane while they were selling peanuts and tuna,” she said.
“I’m 15 weeks’ pregnant and if I went into shock then I could have died.
“I’m scared the stress that this has caused me has brought strain on my pregnancy.
“I’m absolutely traumatised and this has put me off flying.”
Abbey and her mum were told to go to the help desk when they left the flight but no one was there.
They then had to book a hotel overnight and were worried that they would be unable to fly back to the country for seven days due to rules around telling companies about allergies.
But thankfully they’ve now returned.
“We had to pay for our own hotel and our own taxis back,” she said.
“They’ve just shown that they don’t care at all.
“We had to go to the airport and thankfully we’ve managed to book a flight with Jet 2.”
Easy Jet said that Abbey did not tell them about the tuna allergy before the flight.
A spokesperson said: “Safety is our highest priority and so we ask any customers with any allergy to notify us ahead of travel, to ensure we can do all we can to help them when they fly with us.
“As Ms Holling only notified us of her tuna allergy once on board and subsequently did not travel, we are looking into how this was managed and have been in touch with her to understand more and apologise for her experience, and reimburse her alternative travel expenses.”
