SOUTH Yorkshire's police boss has admitted the 101 telephone system is inadequate for anyone wanting to report crime after hearing of Barnsley people waiting up to 25 minutes to get an answer.
Dr Alan Billings has now ordered a full review of the way South Yorkshire Police communicates with the public, saying that problems with technology and staffing levels at the force's Atlas Court communications centre in Sheffield means technology will have to be improved.
South Yorkshire Police Head of Communications Tracy Potter blamed the problems on an IT upgrade in March, which "resulted in some technical difficulties and we are working hard with the supplier to address these.
** The full story is in the Barnsley Chronicle newspaper, dated June 26. **
